Smart Lockers for an Agile Banking Workforce
Number of Smart Locker Walls installed
Lockers placed across various floors
Employees with access to use the lockers
Summary
Smart Storage for Dynamic Banking Teams
Citi Bank is a leading global retail bank serving more than 100 million clients worldwide. In its London headquarters at Canary Wharf, the bank supports a large, agile workforce across multiple floors. Traditional storage could not keep up with flexible work patterns, and Citi sought a modern locker solution that blended security, convenience, and design.
Working with Keynius, the bank deployed a smart locker system tailored to personal storage and IT asset management, all integrated into its own workplace app.
Citi Bank’s Challenges
Inflexible Locker Space
Existing lockers could not adapt to changing team sizes or support hybrid workers needing temporary storage.
Manual Key Management
Traditional locks required staff oversight and presented risks of lost keys and reduced security.
Workflow Integration
The bank needed lockers connected to its workplace app with both PIN access and mobile booking for IT and resource management.
Office Aesthetics
Any storage solution had to complement the newly renovated office environment and uphold Citi’s polished image.
A Smarter Solution
Discovery
Citi Bank sought a flexible locker system that adapts to an agile workforce, integrates with its workplace app, and meets strict security and design requirements.
Solution & Recommendation
Keynius recommended smart lockers across five floors, controlled through Citi’s workplace app and terminal PIN codes.
Customization & Collaboration
Citi’s facilities team, Keynius, and the design firm customised the software, integrated it into the workplace app, and completed the installation.
Why Keynius
Keynius combined functionality, design, and integration, offering lockers tailored to Citi’s aesthetic and workflows, with plug‑and‑play relocation and data insights.
The Results: Flexible Storage and Enhanced Productivity
Employees now book lockers via mobile devices, freeing up time and increasing productivity. The system supports hybrid work, provides usage data for continuous improvement, and reduces administrative tasks.
- 2 000 lockers across five floors serve a dynamic workforce in London.
- Mobile booking and PIN access streamline storage for staff and visitors.
- Plug‑and‑play units can be moved to busier floors as needs change.
- Custom finishes ensure lockers blend seamlessly with the renovated workspace.
Conclusion
Citi Bank’s partnership with Keynius modernised workplace storage and underscored the bank’s commitment to innovation and employee experience. By replacing inflexible, key‑based lockers with a smart system integrated into the workplace app, employees enjoy secure, convenient access, while facilities teams gain real‑time data and flexible asset management.
The lockers’ bespoke design enhances the office environment, supports hybrid work, and can adapt to evolving needs, making it a lasting investment in efficiency, privacy, and productivity.
Smart lockers for every solution
Contact us now to learn how Keynius can turn your storage problems into practical, profitable solutions.
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