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Streamlining Package Delivery for Student Housing

Country:

Switzerland

Solution:

Click & Collect

Industry:

Education

+500

Weekly deliveries handled with the Click & Collect smart lockers

Integrated courier services

Smart lockers installed across campus

Smarter storage for an efficient rail network

The Geneva Graduate Institute is a prestigious higher education institution pioneering the exploration of global issues. As a center for international relations, development, and governance research, the institute attracts students from around the world.

With increasing online shopping trends, the institute faced mounting challenges managing package deliveries for student accommodations. Without a centralized reception system, packages were frequently lost, staff were overwhelmed with delivery management, and logistical costs continued to rise.

Geneva Graduate Institute’s Challenges

Lost packages
‍University personnel spent valuable time receiving and managing packages instead of core responsibilities.

Staff burden
‍Without a central reception point, students frequently reported missing deliveries across campus.

Logistical costs
‍Manual package handling created unnecessary expenses and operational inefficiencies.

Delivery fragmentation
‍Multiple delivery locations across campus created confusion for couriers and recipients.

A Smarter Solution

Discovery
‍In collaboration with Keynius’ Swiss partner, Bavitech, the Institute explored solutions to automate parcel handling across student accommodations and campus facilities.

Solution & Recommendation
‍Keynius recommended a Click & Collect system compatible with all courier services and adaptable to various recipient types - students, apartments, or departments.

Customization & Collaboration
‍The project was implemented via Bavitech, ensuring smooth coordination with local teams. Installation and configuration took three months, with Bavitech managing on-site testing and user onboarding.

Why Keynius
‍The institute selected Keynius for its flexible recipient management, competitive pricing, and integration with existing student ID systems.

The Results: Streamlined, Secure, and Scalable

The new smart locker system has transformed package management across campus, creating a centralized, efficient delivery hub that serves the entire academic community.

39 smart lockers deployed in the initial implementation phase.
Azure AD integration for seamless student authentication.
Reduced package loss and improved delivery tracking.
Staff freed from package handling for higher-value tasks.

Conclusion

By implementing Keynius Click & Collect lockers, the Geneva Graduate Institute has established a modern, efficient package management system that serves its international student community. The solution addresses the core challenges of lost packages, staff burden, and logistical costs while providing a scalable platform for future growth.

With plans to upgrade all mailboxes for students and teachers with the Keynius locking system, the institute is positioned to further streamline campus logistics and enhance the student experience for years to come.