Kinexio
Workplace
About

Kinexio

Kinexio provides property and tenant engagement technology with connectors, API access, SDK options, and app/CMS workflows. In Keynius projects, Kinexio is relevant when lockers are part of a shopping center, mixed-use property, tenant app, service app, or destination experience.

Services

  • Tenant and property app integrations
  • Connectors, API, and SDK pathways
  • Content and service publishing
  • Retail/property engagement workflows
  • Self-service integration capabilities

Industries

  • Retail
  • Corporate Workspace
  • Hospitality & Venues
  • Public Spaces & Transit
  • Real Estate

Why Keynius + Kinexio matters

Keynius and Kinexio can connect locker services to property and tenant engagement journeys. For shopping centers, mixed-use properties, and destination venues, lockers may support parcel pickup, hands-free shopping, event storage, click-and-collect, lost-and-found, or staff operations. Kinexio can provide the app, content, connector, or API layer around the user journey, while Keynius manages the locker hardware, access flow, audit log, and operational reliability.

Compatibility

  • Keynius Smart Locker Walls
  • Kinexio app/CMS or integration environment
  • Property, tenant, or destination service workflows
  • API/connector pathway

Access Methods

  • QR Code
  • Barcode
  • PIN
  • Mobile App
  • Email
  • SMS

Integration

  • REST API
  • Connector
  • SDK
  • Tenant/property app workflow

Best For

  • Shopping centers
  • Mixed-use properties
  • Retail destinations
  • Event venues
  • Tenant service platforms

Integration Enablement

  • Publish locker-enabled services inside a property or tenant app journey.
  • Connect service requests, tenant content, or destination workflows to Keynius locker assignment and access.
  • Support property teams that want storage, parcel, and collection flows to feel integrated into the location experience.

Sample Use Cases

  • Shopping center customers reserve a locker or hands-free shopping storage through a property app.
  • Retail tenants use lockers for click-and-collect or staff-to-customer handover.
  • Venue or mixed-use property teams provide event storage or parcel pickup inside the tenant app.

Integration Enablement

Step 1

Define the property app journey and which locker service should be exposed in Kinexio.

Step 2

Confirm API, connector, or SDK approach and agree required content, button, or workflow IDs.

Step 3

Map Keynius locker events to app states such as request, assigned, ready, collected, expired, or exception.

Step 4

Test app request, locker assignment, user notification, access, expiry, and support flows.

Step 5

Document content approval, tenant ownership, support routing, and data retention.

Technical Requirements

Software

  • Keynius platform/API access
  • Kinexio app/CMS or integration environment
  • Defined service journey and app placement
  • Content/approval workflow agreed

Network

  • HTTPS/TLS 1.2 or higher
  • Outbound port 443 from the Keynius integration environment
  • Firewall allowlisting for partner API endpoints where required
  • Stable internet connection for locker controllers, payment devices, or access readers in scope

Credentials

  • Kinexio API key or connector access
  • Keynius integration token
  • Property/tenant administrator access
  • Approved test users and service records

Data and governance

  • Define tenant data boundaries
  • Confirm consent for user notifications
  • Use clear expiry rules
  • Document support path for app and locker issues

Need help with the Integration?

Our integration specialists are ready to guide you through the setup process.

Contact Support