Facility OS
Facilities
About

Facility OS

LogisticsOS is FacilityOS’s dedicated mailroom, asset tracking, and inventory management module. Together with Keynius smart lockers, it closes the last step in mailroom delivery with secure, self-service parcel collection.

Services

  • Mail and parcel services
  • Print services
  • Inventory management
  • Asset management

Industries

  • Education
  • Healthcare
  • Pharmaceutical
  • Corporate workspaces
  • High-volume mailroom operations

Why Keynius + LogisticsOS matters

Keynius and LogisticsOS work together to close the last step in mailroom delivery. LogisticsOS manages the full chain of custody from inbound receiving and barcode scanning through recipient notification, while Keynius smart lockers provide the secure, self-service collection point. The combination eliminates the need for staffed hand-off at the point of delivery, freeing mailroom teams to focus on higher-value operations.

Compatibility

  • Keynius platform and API
  • Appropriate LogisticsOS license and account
  • Configured LogisticsOS workflow
  • Dedicated LogisticsOS service account

Collection method

  • PIN-based parcel collection
  • Recipient email notification
  • Secure self-service locker collection

Integration

  • API package-data submission from LogisticsOS to Keynius
  • Auto-assigned locker reservation or batch delivery workflow
  • Recipient notification after physical locker placement
  • Parcel and locker event handling through the configured workflow

Best for

  • High-volume mailrooms
  • Education
  • Healthcare and pharmaceutical environments
  • Corporate workspaces
  • Operations that need chain-of-custody visibility

Key Considerations

  • Define whether each inbound parcel should auto-assign a locker or be batched before it reaches the locker bank.
  • Send the recipient notification only once the parcel is physically placed in the locker.
  • Confirm the operational owner, support escalation, emergency override, and exception handling before go-live.

Sample Use Cases

  • A mailroom receives and barcode-scans an inbound parcel in LogisticsOS; approved package data is sent to Keynius and a locker is reserved automatically.
  • A high-volume mailroom batches parcel data, carts items to the lockers, then notifies recipients after physical placement.
  • A recipient receives an email notification and collects the parcel from the Keynius locker with a PIN.

Integration Enablement

Step 1

Define the LogisticsOS workflow for the smart-locker and mailroom process.

Step 2

Configure Keynius events and LogisticsOS credentials.

Step 3

Test locker assignment, recipient notifications, locker-status management, package pickup, and expiry.

Step 4

Document ownership, escalation, and emergency override procedures.

Technical Requirements

Software

  • Keynius platform/API
  • Appropriate LogisticsOS license and account
  • Required workflows configured in LogisticsOS
  • Dedicated LogisticsOS service account

Network

  • HTTPS/TLS 1.2 or higher
  • Outbound port 443
  • Firewall allowlisting where required
  • Stable internet connection for controllers, devices, and readers in scope

Credentials

  • Keynius integration token
  • FacilityOS API webhook credentials

Data and Governance

  • Recipient personal data is in scope
  • Parcel event data is exchanged through the configured webhook
  • Non-success responses halt submission
  • Confirm exception handling, escalation, and emergency override procedures

Need help with the Integration?

Our integration specialists are ready to guide you through the setup process.

Contact Support