About

Metafour

Metafour provides courier and corporate mailroom software for booking, dispatch, carrier integrations, tracking, proof of delivery, and secure parcel workflows.

Services

  • Courier delivery management software
  • Corporate mailroom software
  • Inbound and outbound parcel tracking
  • Carrier integrations and rate shopping
  • Booking portals, labels, tracking, proof of delivery, and invoicing
  • Smart-locker and parcel-locker workflows
  • Reporting, audit trails, and SLA visibility

Industries

  • Corporate workplaces and headquarters
  • Facility management providers
  • Corporate mailrooms and business support teams
  • Courier, logistics, and last-mile delivery providers
  • E-commerce fulfilment and 3PL operations
  • Multi-site enterprises and campuses
  • Residential and mixed-use buildings

Why Keynius + Metafour matters

Metafour manages the parcel, courier, and mailroom workflow; Keynius provides the secure smart-locker endpoint where those workflows become physical handovers. Together, the integration can route parcels into lockers, trigger recipient notifications, capture pick-up and drop-off events, and preserve a digital chain of custody from courier or mailroom to recipient. For parcel-heavy workplaces, facilities teams, and managed buildings, that means fewer manual reception handoffs, fewer delivery-status questions, and a more reliable self-service experience.

Compatibility

  • Keynius parcel lockers and locker walls
  • Keynius Cloud and open API workflows
  • Indoor, outdoor, and mixed workplace parcel deployments
  • Metafour MetaMail, courier, mailroom, and parcel-locker workflows
  • Inbound, outbound, returns, and internal parcel tracking

Access Methods

  • QR Code
  • PIN / passcode
  • RFID or employee badge where configured
  • Email, SMS, or app notification workflow
  • Admin or courier access profiles
  • Optional scanner or terminal-based verification

Integration

  • Parcel and mailroom workflow integration
  • Locker assignment and access credential generation
  • Recipient notification flow
  • Pickup, drop-off, return, and exception events
  • Digital chain-of-custody reporting

Best For

  • Corporate mailrooms
  • Professional services offices
  • Facilities teams
  • Courier drop-off and pickup flows
  • Parcel-heavy workplace locations
  • Multi-site enterprise deployments

Integration Enablement

  • Connect Metafour parcel records, delivery status, and recipient details with Keynius locker assignment, access credential generation, notification, collection, and audit-log events.
  • Map locker locations, compartment sizes, courier/admin roles, recipient notification rules, and event-webhook logic before launch.
  • Use test shipments and sample pickup events to validate the experience before the workflow goes live.

Sample Use Cases

  • Corporate mailroom parcel pickup for professional-services offices.
  • Courier drop-off to a secure locker bank after reception hours.
  • Employee pickup with QR code or PIN notification.
  • Internal parcel routing from mailroom to department or desk.
  • Returns and outbound parcel drop-off with audit history.
  • Multi-location facilities teams standardising parcel workflows.

Integration Enablement

Step 1

Confirm the Metafour workflow in scope, such as corporate mailroom, courier, inbound parcel, outbound parcel, returns, or parcel-locker operations.

Step 2

Define the Keynius locker locations, compartment types, courier roles, recipient identifiers, notification rules, and access methods.

Step 3

Configure the integration credentials, API/webhook events, field mapping, and data-retention approach.

Step 4

Test parcel creation, locker assignment, courier deposit, recipient notification, pickup, expiry, return-to-mailroom, and exception handling.

Step 5

Document operational ownership for failed deliveries, missed pickups, support requests, reporting, and future location rollouts.

Technical Requirements

Software

  • Active Metafour account with the relevant mailroom, courier, or API modules
  • Keynius Cloud environment with API access enabled
  • Defined locker locations, compartment sizes, and access roles
  • Recipient identity data and notification channel rules

Network

  • HTTPS/TLS connectivity
  • Outbound port 443 from the Keynius integration environment
  • Firewall allowlisting for partner API endpoints where required
  • Stable internet connection for locker controllers, scanners, terminals, or access readers in scope

Credentials

  • Metafour API or integration credentials where applicable
  • Keynius administrator or integration access
  • Approved field mapping and test parcel records
  • Test users, courier profiles, and locker locations

Data and governance

  • Define retention and privacy rules for recipient and parcel-event data
  • Keep chain-of-custody events aligned across both systems
  • Document failed pickup and exception handling
  • Validate the workflow in UAT before production launch

Need help with the Integration?

Our integration specialists are ready to guide you through the setup process.

Contact Support