Heineken Experience

wave white

At the Heineken Experience in Amsterdam, they’ve been using the Keynius locker system daily and it has significantly improved their operations. Here’s their experience:
Advantages:
+ User-Friendly: The system is intuitive and easy to use, which is a big plus for their staff and visitors.
+ Efficient Problem Solving: The app provides a comprehensive overview and facilitates efficient problem-solving. This feature has been a game-changer for them.
+ Multilingual Display: The system supports multiple languages, which is extremely beneficial given the diversity of their visitors.
+ Minimal Software Issues: They’ve encountered very few software problems, making the system reliable.
+ Easy Reset: Resetting the system is a breeze, which helps them maintain smooth operations.
Areas for Improvement:
– Locker Reservation Message: They noted that the display indicating that the locker is reserved for one hour often leads to confusion and questions from their guests. To better serve them, we are considering customizing this feature to eliminate or clarify this message.
– More Language Options: As they cater to visitors from all over the world, they found that having additional language options would be highly beneficial. To fully meet their needs, we are exploring the possibility of expanding the language options in our system.

call

Contact

Are you curious as to which locking solution is best for you?

Are you interested in one of the locking solutions or would you like more information about the possibilities for your company? We’d be happy to welcome you to our showroom for a pleasant initial meeting, free of obligation.

Contact us